ISO certificates for Police stations in Himachal Pradesh

Himachal Pradesh, Director General of Police, Ashwani Kumar today said today in Una that the department was in the process of acquiring ISO Certification for police stations in a phased manner. He said that Una, Dhali and Mandi police stations had been selected in the initial phase for the programme and the necessary hardware and software infrastructure was being spruced up to meet the requirements of ISO 9001-2000 certification.

Addressing media persons, Kumar said that after the ISO Certification at the end of the calendar year, complaints will be settled within 15 days, investigations at the level of the DSP will have to be done within 21 days, while investigations at the level of the SP will have to be completed within 30 days of the registration of complaints. All road accident cases will have to be investigated within 30 days and a copy of the FIR provided to the victim, the insurance company and the Motor Accident Compensation Tribunal, he said.

The DGP however said the intervention of the government in providing greater mobility to the force, better equipment and better service conditions would be asked for and expressed hope that there will be a lot of improvement in the times to come. He said, while there is a need to increase the number of police stations in the state, the force did not have adequate manpower to do so.

Kumar said police station buildings in some cases were dilapidated and lacked adequate standards. Besides, he said there was acute shortage of staff quarters, which was bound to affect the efficiency of the force. ‘Shift’ system needs to be introduced so that the force is not under undue stress, he added.
Referring to Una district, the DGP said two new police stations need to be added to the existing strength of six for better administration. He informed that exceptional work had been done during last one year in cases relating to the NDPS and Excise Act. Important cases related to heinous crimes, he said were followed up and successfully cracked.

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