Shimla: In a move to redress complaints of those visiting Himachal Pradesh, the state tourism department has extended an SMS facility whereby one can seek assistance by sending a message, an official said today.
As part of the facility, any tourist can seek help by sending a message on a designated number – 51969.
Any tourist having a grievance regarding a hotel, travel agent or tour operator, or in need of assistance can send an SMS through short code — HP tour — followed by details of the complaint. The sender will receive a reply through SMS, state Tourism Director Subhasish Panda told.
Himachal Pradesh, known for its delicious apples, a World Heritage railway line and picture-perfect tourist spots, last year attracted 1.61 crore visitors, including 497,850 foreigners, a state tourism department report said.
At present, 2,169 hotels with a total capacity of 55,928 beds are registered with the state, it said.