The Election Commission of India today opened a call centre in the state capital Shimla for the benefit of voters and other stake holders in Himachal Pradesh,EC officials said.
â€œPeople can register any type of election complaint about the state.One can raise a query such as getting registered as a voter,deletion of names from the elecoral rolls,any electoral mal-practice in elections.Complaints or suggestions about EC offices can also be raised,â€ said Manoj Kumar, the state Chief Electoral Officer of the Election Commission.
The EC call centre will also ask for name,address and contact number of the complainant to process the request faster.A registeration number will be provided to the complainant via SMS and will help in tracking the complaint or query.
To start with the call centre will remain opened from 10 A.M. to 5 P.M. on all working days but will soon become a 24/7 facility.
The public can also register a complaint online via the internet by clicking on public grievance redress related to elections on the official website of the CEO of the state ceohimachal.ni.in
The queries will be related to the election to the offices of the Lok Sabha,Rajya Sabha,HP Vidhan Sabha,the President and the Vice President.
The office will not process requests related to local urban bodies and panchayati raj institutions.
The call centre has been made functional across the entire state through all service providers including BSNL, Airtel,Aircel, S Tel,Reliance, Vodafone,Idea, Tata Indicom among others.
The call centre number is 1965 can be accessed both from landlines and mobile phones. Those calling from outside the state need to prefix the Shimla STD code.